Policies, Terms and Conditions of the Virtual Store www.virginiahenkart.com

Introduction

1.1 Welcome to www.virginiahenkart.com, an online store dedicated to selling handmade leather bags. These policies, terms and conditions apply to all purchases made from our online store. By making a purchase, you agree to these policies, terms and conditions. If you do not agree to any of them, you will not be able to make a purchase from our store.

1.2 We reserve the right to update, modify or change these policies, terms and conditions at any time and without prior notice. It is the user's responsibility to periodically review these terms and conditions to be aware of any changes.

Store Information

2.1 www.virginiahenkart.com is owned by Virginia Henkart, registered in Spain. Our tax identification number is 01182708-W.

2.2 Our online store address is www.virginiahenkart.com. If you need to contact us, you can do so through our email info@virginiahenkart.com.

Prices and Payments

3.1 All prices appearing in our online store are in EUROS and include value added tax (VAT).

3.2 We accept the following payment methods: VISA, Mastercard, Apple Pay, Google Pay, Paypal and others.

3.3 Payment will be made at the time of purchase. Once payment has been made, a confirmation email will be sent to the user.

Shipping and Delivery

4.1 Products will be shipped to the address provided by the user at the time of purchase. Shipping costs will be calculated based on the delivery address and the weight of the product.

4.2 We make every effort to deliver the products within the time indicated in the product description. However, we are not responsible for delays caused by the shipping service provider.

4.3 The user is responsible for providing an accurate and complete delivery address. If the package is returned to our store due to an incorrect or incomplete address, the user will be responsible for the reshipping costs.

4.4 If the package is lost during shipping, we will try our best to solve the problem. If we cannot locate the package, we will provide a full refund to the user.

Returns and Refunds

5.1 If the user is not satisfied with his purchase, he can return the product within 14 days from the date of delivery. The product must be in the same condition as when it was received, unused and in its original packaging.

5.2 The user is responsible for the return shipping costs. Once we have received the product, we will provide a full refund within 7 days.

5.3 Returns of personalized products or products that have been used will not be accepted.

Intellectual Property

6.1 All content of our online store, including images, texts and designs, are the property of www.virginiahenkart.com and are protected by intellectual property laws.

6.2 Reproduction, distribution, display, transmission or exploitation of any content of our online store is prohibited without our express written permission.

Privacy

7.1 We are committed to protecting the privacy of our users. For more information on how we handle your personal information, please see our Privacy Policy.

Limitation of Liability

8.1 We are not liable for any direct, indirect, incidental, special or consequential damages that may result from the use or inability to use our online store.

8.2 We do not guarantee that our online store is free of errors or viruses, or that your access to it will be uninterrupted.

8.3 In no event shall our liability exceed the purchase price of the product in question.

Applicable Law and Jurisdiction

9.1 These policies, terms and conditions shall be governed by and construed in accordance with the laws of Spain, without giving effect to any conflict of laws provisions.

9.2 Any dispute arising in connection with these policies, terms and conditions will be resolved exclusively in the courts of Madrid, Spain.

General Provisions

10.1 These policies, terms and conditions constitute the entire agreement between you and www.virginiahenkart.com regarding the use of our online store and supersede any prior agreements.

10.2 If any provision of these policies, terms and conditions is held to be invalid or unenforceable, that provision will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intention of the parties, and the remaining provisions will remain valid and enforceable.

10.3 Our failure to exercise any right or provision of these policies, terms and conditions shall not constitute a waiver of such right or provision.

Last updated: 02/09/2024